Shipping policy

Last updated: October 9, 2026

Where we ship

We currently ship to addresses within the United States only.

Processing time

Orders are processed within 1-3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.

Shipping options, rates, and delivery times

Method	Cost	Estimated delivery (after processing)
Standard	Free	8-10 business days
Express	$14.90	6-8 business days

Delivery times are estimates and are not guaranteed. Delays may occur due to carrier volume, weather, or other circumstances outside our control.

Order tracking

When your order ships, you will receive a confirmation email with a tracking number so you can follow your delivery.

Shipping address

Please make sure your shipping address is complete and correct before placing your order. If you need to change it, contact us as soon as possible at support@wearaspen.com. We cannot change the address once an order has shipped.

Lost, delayed, or damaged packages

If your order has not arrived within the estimated delivery time, or arrives damaged, contact us at support@wearaspen.com with your order number and we will help resolve it.